Frequently Asked Questions (FAQs)

1. How do I receive my digital artworks after purchase?
After completing the purchase, you will receive an email with a download link to your purchased artwork. If you cannot find the email, please check your spam folder or contact us.

2. What file formats do you offer?
Our digital artworks are available in high-resolution JPEG format by default to optimize file size. If you require the image in PNG format, please contact us directly.

3. Is there a limit on how many times I can download my artwork?
Yes, you can download your digital artwork up to 3 times within 30 days. If you encounter any issues with the download, please contact us, and we will be happy to assist.

4. Can I return or exchange a purchased digital artwork?
Since these are digital products, we are unable to offer returns or exchanges. However, if you experience any issues with your download or the quality of the image, please reach out to us, and we will find a solution.

5. Am I allowed to use the purchased digital artwork commercially?
Our digital artworks are intended for personal use only. If you are interested in commercial usage rights, please contact us directly to discuss further details.

6. How can I get in touch if I have more questions?
If you have any questions or comments, you can reach us through the contact form or via email. We are always happy to assist!

7. What payment methods do you accept?
We accept various payment methods, including credit cards, PayPal, and other secure online payment services. You can find the complete list of accepted payment methods during the checkout process.