Delivery of Digital Content

Delivery of Digital Content via Filemonk

At DigitalArt-Bauer, we place great emphasis on ensuring that you receive your digital products easily and conveniently. To achieve this, we partner with Filemonk, a reliable platform for delivering digital content. Here’s how the process works and what you need to know about receiving your digital artworks.

1. What is Filemonk?
Filemonk is a user-friendly tool seamlessly integrated into our Shopify store. It allows us to securely and reliably send you digital products like images, graphics, or artworks directly after purchase. After your purchase, you will automatically receive a download link to your content via Filemonk.

2. How the Delivery Works via Filemonk:

  • Step 1: Complete the Order
    Once you have purchased a digital artwork from our shop and completed the payment process, Filemonk automatically begins processing your digital download.

  • Step 2: Confirmation Email with Download Link
    After the payment is successfully processed, you will receive an order confirmation email. This email contains a secure download link for your digital content, provided by Filemonk.

  • Step 3: Instant Access
    The download link gives you immediate access to download your purchased files, allowing you to use them in your creative project or as personal art—no waiting times or shipping costs.

  • Step 4: Multiple Downloads
    You can download your file up to 3 times within 30 days. This flexibility allows you to access your file on multiple devices or in case you lose the initial download.

3. Secure and Easy Access
Filemonk ensures that your downloads are always safe and secure. The download link you receive via email is encrypted, ensuring that only you have access to the purchased digital content. If you encounter any issues with the download or lose your link, you can contact us anytime via [Email] or Instagram, and we will be happy to assist.

4. Benefits of Digital Delivery via Filemonk

  • Fast and Easy: Your download link is sent via email immediately after purchase—no waiting times.
  • Secure and Reliable: Your digital content is provided through an encrypted connection to ensure maximum security.
  • Multiple Downloads: You can download your files up to 3 times in case you need the link again.
  • User-Friendly: Filemonk is easy to use—no complicated steps required to receive your artworks.

5. Frequently Asked Questions (FAQs) About Digital Delivery

  • Question: When will I receive the download link for my digital product?
    Answer: You will receive the download link immediately after successfully completing your order via email. The delivery is automated and instant.

  • Question: How many times can I use the download link?
    Answer: You can download your file up to 3 times within 30 days. If the link expires or you encounter any issues, please contact us.

  • Question: What if I can’t find the download link or accidentally delete it?
    Answer: No problem! If you can’t find the download link or accidentally deleted it, you can contact us anytime via [Email] or Instagram. We will be happy to send you a new link.

  • Question: What file formats are sent?
    Answer: Most of our digital content is sent in JPEG format to optimize file size while providing high resolution for prints and digital applications. If you prefer a PNG file, please contact us before making your purchase.

6. Having Trouble Downloading?
If you experience any issues downloading your file or accidentally lose your download link, we are here to help. Just contact us via [Email] or Instagram, and we will ensure you receive your digital content without any hassle.

Filemonk allows us to provide a simple and secure digital delivery process, ensuring you have quick and easy access to your digital artworks. We hope you enjoy the fast and user-friendly service!

Contact:
If you have any questions or issues, feel free to contact us anytime via email at PixelArt-Bauer@outlook.com.